Terms of service

Welcome to Ashoka Sarees.

These Terms of Service (“Terms”) govern your access to and use of our website, products, and services provided by Ashoka Sarees (“Company”, “we”, “our”, or “us”).

By accessing our website or purchasing products from us, you agree to be bound by these Terms along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use our website or services.

Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age

  • You are legally capable of entering into binding agreements

  • The information provided by you is accurate and complete

Products & Services

Ashoka Sarees specializes in premium ethnic wear and sarees.

We make every effort to display:

  • Accurate product descriptions

  • Product colors

  • Fabric details

  • Pricing information

However:

  • Slight color variations may occur due to photography, lighting, or screen settings.

  • Product availability is subject to stock availability.

We reserve the right to:

  • Modify product pricing

  • Discontinue products

  • Refuse or cancel orders at our discretion

without prior notice.

Orders & Acceptance

  • Placing an order on our website does not guarantee acceptance of the order.

  • Your order will be considered confirmed only after successful payment and order confirmation from our side.

We reserve the right to cancel any order in cases including but not limited to:

  • Incorrect pricing

  • Payment issues

  • Suspected fraudulent activity

  • Product unavailability

Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR).

We accept:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Cash on Delivery (COD)

Ashoka Sarees reserves the right to update pricing at any time without prior notice.

Shipping & Delivery

  • Orders are generally dispatched within 3–4 business days.

  • Estimated delivery timeline is 7–10 working days depending on the delivery location.

Delivery timelines are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Unforeseen circumstances

Customers are responsible for providing accurate shipping information.

Return, Refund & Exchange Policy

Ashoka Sarees follows a strict No Return Policy due to the premium and high-value nature of our products.

Exchange or refund requests are only considered in cases where:

  • Wrong product is delivered

  • Product is damaged during transit

  • Manufacturing defect is found

Customers must report such issues within 24 hours of delivery along with proper unboxing video and proof.

Please read our Return & Refund Policy carefully before making a purchase.

Intellectual Property

All content on this website including:

  • Logos

  • Images

  • Product photographs

  • Graphics

  • Text

  • Designs

  • Branding elements

are the intellectual property of Ashoka Sarees and may not be copied, reproduced, or used without written permission.

User Conduct

By using our website, you agree not to:

  • Use the website for unlawful activities

  • Upload harmful or fraudulent content

  • Attempt unauthorized access to the website

  • Misuse our brand name or content

  • Interfere with website functionality

Limitation of Liability

Ashoka Sarees shall not be liable for:

  • Indirect or incidental damages

  • Delivery delays caused by third-party logistics

  • Color differences due to display settings

  • Temporary website downtime

  • Losses arising from misuse of the website

Our maximum liability shall not exceed the amount paid by you for the purchased product.

Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in our Privacy Policy.

Force Majeure

Ashoka Sarees shall not be held responsible for delays or failure in performance caused by events beyond our control, including:

  • Natural disasters

  • Floods

  • Pandemic situations

  • Government restrictions

  • Internet or courier disruptions

Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Surat, Gujarat.

Contact Information

ASHOKA SURAT
G65-68, Ascon Plaza,
Behind Bhulka Bhavan School,
Anand Mahal Road, Adajan,
Surat – 395009, Gujarat, India

Email: ashokasareee@gmail.com
Phone: +91 9328806924